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Job Title: Commercial Parking Manager
Department: Commercial Parking Operations Directly reports to: Commercial Parking Area Manager Schedule: Full Time Status: Exempt Compensation: Salary (salary can vary by market and experience) Relocation assistance to Kansas City, MO will be provided.The Commercial Parking Manager oversees the daily operations of one or multiple commercial parking facilities, ensuring efficiency, profitability, and excellent customer service. This role is responsible for staff management, revenue tracking, client relations, and operational compliance. The ideal candidate is a strong leader with experience in parking operations, customer service, and financial oversight.
To ensure the efficient, profitable, and customer?focused operation of commercial parking facilities by overseeing daily management, staff performance, financial accountability, and client satisfaction. The Commercial Parking Manager optimizes parking operations, maintains safety and compliance, and delivers a seamless parking experience while driving revenue growth and operational excellence.
Serving as the main point of contact with each property, the Manager fosters open communication, promptly addresses concerns, and ensures contractual obligations are met.
Handles scheduling, staffing, and quality assurance at each location, with frequent site visits to identify and resolve operational issues.
Tracks site?level revenue, payroll, and expenses, collaborating with the Regional Director on cost?control measures and accurate record?keeping.
Recruits and trains hourly associates, sets performance goals, and provides coaching to maintain a supportive, customer?focused environment.
Provides weekly summaries and performance reports to the Regional Director and, when necessary, coordinates quickly with staff or leadership via personal devices.
Travels for site visits and new account launches, maintaining regular communication and timely updates to leadership.
Engages staff in planning and decision?making, provides feedback, supports skill development, and promotes continuous process improvements.
Performs other tasks as assigned to support operational and financial objectives, attending staff meetings and completing training modules promptly. Flexible work hours, including financial close periods and occasional corporate meetings, may be required.
Demonstrates expertise in client relationship management, analytical and problem?solving abilities, training and leadership, payroll management, technological proficiency, communication, reporting, adaptability, and flexibility.
A valid drivers license and reliable transportation are required, with an acceptable motor vehicle record (no more than three moving violations in three years). A clean background check is required. No special certifications are necessary.
High school diploma or GED; at least 1 year of supervisory and related customer service/hospitality experience preferred. Management or leadership training/certifications/business experience preferred.
Indoor and outdoor settings requiring collaboration with teams, vendors, and clients, using computers, phones, and outdoor operations. Exposure to extreme temperatures, humidity, wet environments, and vehicle traffic is expected.
Extended standing and walking; lifts moderate weights. Vision requirements include distance, peripheral, depth perception, and focus adjustments.
Employees may use personal cell phones for work communication. Reimbursement follows company policy.
Parking Management Company is a national parking services provider headquartered in Nashville, Tennessee, specializing in hospitality?focused parking solutions, including valet, self?parking, shuttle, event, and porter services.
Apply today by completing the mobile?friendly company application. We look forward to hearing from you!
PMC is committed to pay transparency and equity among all employees and complies with Equal Employment Opportunity laws and federal, state, and local pay equity legislation.
Employment with PMC is at?will. A 120?day introductory period applies.
This exempt position is not eligible for overtime pay. All hourly rates will meet or exceed the minimum wage requirements for the location.
PMC complies with state and FMLA leave requirements, including sick leave and state paid family leave.
Parking Management Company is an equal?opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status.
PMC will make reasonable accommodations in compliance with the Americans with Disabilities Act and ensures equal employment opportunity.
This job description will be reviewed periodically as duties change with business necessity.
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