Job Description

Unarmed Security Guard at Hard Rock Hotel & Casino

If you are professional, observant, service-oriented, and ready to maintain the safety harmony that allows the Hard Rock experience to shine, we want you on our team! The Unarmed Security Guard at Hard Rock Hotel & Casino is more than a patrol officeryou are a Guest Experience Guardian and a Security Ambassador. Your primary mission is to cultivate a safe, welcoming, and high-energy environment for every guest and employee. You will be the eyes and ears patrolling our dynamic properties, from the bustling casino floor and vibrant hotel spaces to the parking lots. This role blends vigilant security workdetecting suspicious activity, enforcing policies, and protecting assetswith exceptional guest service, providing assistance, directions, and essential aid (including CPR/First Aid) during incidents.

Responsibilities

• Protect the physical assets of CNE properties and ensure guest and employee safety.
• Prevent guests from entering with prohibited items and address policy violations.
• Patrol CNE facilities, including casinos, smoke shops, and parking lots.
• Greet and assist guests and respond to their queries.
• Render first aid and aid in accidents and incidents.
• Detect and report suspicious activities and behavior.
• Maintain relationships with local law enforcement.
• Write detailed reports on incidents and investigations.
• Ensure compliance with age requirements and CNE policies.
• Assist with entry into gaming machines and escort employees as needed.
• Interview witnesses and prepare investigation reports.
• Maintain a good working knowledge of defensive tactics and surveillance systems.

Qualifications

• High School Diploma or General Education Degree (GED).
• This is an entry-level position with little to no previous work experience required.
• State of Oklahoma Council of Law Enforcement, Education, and Training (CLEET) unarmed security guard license required within 180 days of hire.
• CPR certification required.
• Working knowledge of defensive tactics.
• Working knowledge of surveillance video systems and how to maintain the chain of evidence.
• Ability to pass a security-approved custody control test.
• Ability to obtain and maintain licensing by the appropriate gaming authority.
• Must have and maintain a valid driver's license.

About Us

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!

Hard Rock Hotel & Casino Tulsa is Oklahoma's premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses' hospitality division.

Benefits

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations).

• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.

• Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind.

• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.

About the Team

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment. Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country. As the gaming and hospitality business of the Cherokee Nation, CNE owns and operates a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step into a world of possibilities:

• Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms.

• Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.

• Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.

• Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home. We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

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